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#1 (permalink) 24th September 2008, 01:07 PM Ghd hair straighteners The folowing is an account of the attitude towards customers of GHD.....Having purchased a pair of GHD hair straighteners for our Daughters birthday we had reason to return them after 7 days as faulty,which we found very unsatisfactory,considering they cost £105.

After keeping them for 2 weeks they have informed us that these hair straighteners were in fact counterfeit (their words).We asked how this could be,as they came in the genuine GHD packaging and were complete with all the relevant documents and warranty certificate,lisseur ghd fers plats,etc.

They had the audacity to tell us that it is immpossible for members of the public to tell the difference and that they should check on their website for information.Now for the ridiculous statement on GHD's website.It states that "if you buy GHD straighteners and wish to check their authenticity you should enter the code from the hologram on the lead" (after spending over £100 to find they are ########).How utterly stupid.

They then went on to say that SUPERDRUG are currently selling counterfeits and you should check very carefully before purchasing.Well,hair straighteners uk,correct me if I appear a bit thick,but if you can't trust a shop such as SUPERDRUG then you may as well give up.

I personally believe that they are actually condoning the sale of ########s to make customers buy from them direct (at more cost,ghd website,of course).We asked them why they are not taking action to stop this so called counterfeiting and they said they were warning Trading Standing Offices.We asked why they were not taking direct action to warn people and they failed to answer us.

So be aware that you are more than likely blowing over a £100 on this rubbish and GHD will not honour the warranty.