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, How to deal with? with 2 / 3 brown + 1 / 3 black debugging, where the shoes first, a small inconspicuous area of ​​color, that color can take care of a large area, Note: If two feet of color is very serious , you can not use this method. 2, liquid shoe polish shoes can? best not to use liquid shoe polish. Because our shoes are made of leather, leather products, almost more afraid of the water. Liquid shoe polish composition containing alcohol and water, can still occasionally used, but if long-term use, then, it will have some impact on some of the skin, not only no protection, or even to have side effects, if they can stick with paste shoe polish to take care of, then the shoe will play a very good protection, thereby extending the life of shoes to wear. 3, the metal buckle on the shoe will not fade, water will not rust? can rub a little on the metal buckle decorated with nail polish to prevent oxidation, or polish with a cleansing cream will buckle. 4, frosted white shoes old how to do? We have a dedicated shop matte powder, can it play a role in maintaining accessories articles 1, Miss, if the surface of the jewelry can be removed? best not to split,mbt shoes sale, because the accessories are an important part of the shoe, each one is designed by the architect, has unique design, if removed will destroy the original design, Meanwhile uppers will be damage, so it is best not to remove to. 2, Department of tape like this is a good shoe, that is, when you wear too much trouble! Department of tape is a bit cumbersome, but the belt line up along the leg so. To the legs-type, the most obvious feminine, have more personality, with Capri pants and short skirts when you chew wrap is a good, if that is the belt system in the ankle, then it becomes more casual, a shoe can wear a different style, this little bit of small trouble is worth it. advice: do with the <a href="http://www.shoesgroups.com/lebron-james-basketball-shoes-nike-air-max-lebron-vii-7-c-91_454.html"><strong>lebron vii</strong></a> language model to the guests. price articles 1, why the other cards have started to discount, why do you discount the shoes that are not? Sorry, we can not discount without permission, since we are chain stores, so its price is the region to develop a unified, we can not arbitrarily change the price, the brand does not depend on a discount to increase sales, he relies on real quality of goods and services we offer you. Furthermore, the discount is because the broken code, season, time to buy if, it may not size up. Not quite regret it? 2, this shoe seems to be played off of the previous (referring to holiday sales period), why is it now to restore the original price? discount shoes, our company is generally two situations: First, because the broken code, last season’s shoes size due to incomplete discount; Second, in line with the holiday shopping for discounts and promotions, our last discount , because the second reason, our guests some great old clients. So so much about, have the opportunity to welcome her than to stroll our shop 3, your shoes so expensive, special expensive than outside? our shoes are more expensive, such as the guests a taste of people will buy our shoes, Moreover, our brand is well-known brand, a perfect pre-sale, service, sales and maintenance national chain,mbt sale, allowing guests to patronize our services are better and better 4, why the other with a shopping mall with a shoe and your brand, and your prices are much higher? rapid social development and now, cloned sheep, cloning has the. Moreover, a pair of shoes. The appearance of the shoe is ########, but the comfort level, but not imitate (try to put the customer) say less good after-sale protection, allowing you to buy the rest assured ah! You is not, surely you also consider the right pair of shoes. 5, one day, a customer in the shop in a circle, humor asked: How to deal with this problem? You can really sense of humor! If you are buying cattle at how we do here? Chinese saying is In fact, a good pair of leather shoes not only good, whether it fit the shoe last, last type is beautiful, the design is in place, the color is good with a pair of shoes are non-negligible factor in the process, not a cow they can reach, you say not! Besides we have a good after-sales service, which allows you to buy with more confidence, more comfortable to wear. 6, why the same style, fabric, shoes, your pricing will high-priced than other brands? our shoes are high-grade,mbt shoes uk, medium price. You see, our shoes, fashion models, fine workmanship, for fashion, elegant and good taste are wearing, wear effects and other low-priced shoes feel different, and we have the perfect after-sales service, a national chain, this is not all company can out-do, so we have a loyal customer Whitby 7, the same shoe style. Why white discount, but do not discount the black? white discount because of broken code (or promotion) and not black enough volume discount because of wearing articles 1, rain wear this shoe is not a problem, right? all leather products, it is best not to water, because the skin with water, easy to aging, more likely to lead to a plastic, deformation, discoloration and other quality problems, so try to avoid wear in the rain! Of course, if you do not accidentally hit the water, then, should immediately dry and ventilated place to dry. 2, much human foot sweating. Wear in the fabric of the outsole. Fabrics will fade? bleaching to happen back there, because the shoes inside are made of leather, leather itself, there is bleaching, and sweat makes this phenomenon more obvious, we recommend that you wear dark socks or two pairs shifts to wear, just wear this after a period of time will gradually decrease. 3, such a thin strap, wear long will break it? You pay it off? Miss, our factory is ISO international quality certification, the shoes are quality assured, so far, this style of shoe has not occurred in this case, you can safely wear, if the case of normal wear off with tape phenomenon, we will XXXX market 4, this shoe will Yuechuan Yue big? generally such a situation does not occur. Only Yuechuan Yue Genjiao. Because our shoes are made of leather, while the skin itself flexible, after wearing the skin of sweet potato to the body’s temperature will become soft, Yuechuan Yue Genjiao, Yue Chuanyue comfortable. 5, which shoes to wear for a few days to open the plastic. Is not a quality problem? Miss, that you do not worry, this problem we will help you solve, our shoes are made of hot pressing machine, probably because the temperature control is not accurate or is some other reason for wearing can lead to open plastic. 6, if stained with oil cloth shoes, how to do? silk Mao Qingjie agent with the supermarket or petrol to wipe 7, this pair of shoes, how are so pointed toe, will not wear into the difficult subject best way is to let customers try it, and then replied: It is now more popular tip styles, with a retro style, wear in the feet feel more slender. Thin, in fact, get to wear is not as imagined. This very new style shoes. Work is also very good, very good choice. 8, the same paragraph with the code number of the two pairs of shoes, left foot you can change it? this I’m afraid not, because in the process of shoe. A pair of shoes is expected to open in the left foot when the leather is selected within the same region closest to, so skin flexibility, tension, color fastness is the closest, the same as a couple. If they open a long time, it will comfort and aesthetics to a certain extent, but also in the wear process may also have other problems. 9, the general principle, sandals, slippers should buy too large or too small? sandals or slippers whether to buy the right is the best 10, which is doing the ventilation hole, the rain will water it? of course, is breathable, so you are more comfortable to wear in the summer, because it can be discharged from the heat inside the shoe, so it is possible to make the outside water into the shoes inside. But I think if you encounter so much water. You will for a pair of slippers or rubber boots, is not it? 11, why your mouth door Asakuchi shoes are very tight, very pressure feet? shallow mouth because, like this one when it was new entrances shoes collected are docile, skin toughness, wear after a period of time will follow your foot to go, which is many of our customers wear After the experience, not easily deformed at the entrances. 12, why is this such a heavy pair of shoes? main reasons for selection, because the shoe design style and philosophy is different, so there will be some differences in the use of the material, which is what you feel in his hand, some light, some heavy, say, shoes to take in hand in the sense of feeling in the feet and wear is not the same. proposal: Let the guests try 13, seems to wear these shoes without feet placed in a good-looking? I think the wear on your feet very pretty, in fact, on the display version is played on the display of results, to wear on your feet there is a very good <a href="http://www.shoesgroups.com/derrick-rose-basketball-shoes-c-435.html"><strong>derrick rose shoes</strong></a> three-dimensional effects, the most important thing is to see perspective is not the same, is the most beautiful side of shoes, you look down from the effect will be Cihao Duo. And almost no one from this point of view. You may wish to wear a pair to try, adding the effect will certainly be a very good clothes. 14, after many single shoes to help at special foot wear? never worn new shoes, after help at the general rather hard, so most people wear new shoes to wear when the feet are feeling, as long as this phenomenon through a period of time will get better, our shoes will Yuechuan Yue Genjiao, Yue Chuanyue comfortable. 15, how to wear these shoes seemed to have size? Miss, our shoes are mass-produced, with each pair of shoes with the last paragraph, should not be any difference in the size of the problem, and we were actually due under the various organs of different intensity, there will be size differences, as if our feet more or less there will be some small, and this is normal, this world can not find two leaves exactly the same, let alone our feet? 16, shoe style just fine to see, is too shallow hole, not Genjiao? The slippers themselves are very casual, home dragging hand, appears to play free, say if the hole so deep that style, perhaps there would be no effect now, you do not necessarily fancy. Besides the general barefoot wearing slippers situation more. Person’s skin and the hot shoe to fit the bottom, so there should not be not Genjiao phenomenon. five, after-sales customer complaints common quality problems problem reasons can explain to the customer Remarks open plastic quality always, rain wear, flooding special adhesive glue can be used Diaoqi quality problems, in contact with chemicals, wear on rainy days, water immersion, with a hard object touch can paint off to help / bag feet Quality, walking is broken can be renovated, but the difference with the original shoes off the bottom quality reasons, climatic factors, soles are not cold, professional reasons seriously off the bottom to change the whole sole, is more difficult to repair (especially shoes) off to help the mouth shoe design is unreasonable, inconsistent with foot heel be renovated Pan Glass cortex reason, feet sweat too much, flooding be renovated bad inside Chen materials in question, feet sweat too much be renovated off with quality reasons, the walk is broken forming at the end can not be refurbished, with the bottom slope can be renovated different striae part of the same pair of shoes of different materials not refurbished upper foam serious pan-nitrate not refurbished leakage quality reasons, thick stitched shoes soaking not refurbished quality service to prevent the occurrence of complaints – Do not over-exaggerate the process of selling the product performance, quality, etc. – inform the customer of maintenance and wear shoes Notes – keep reminding the credibility of a single / invoices and other proof of purchase – shoe repair service when customers sign on a single confirm, and inform the renovated former shoe a difference together – Whitby shoes in a professional service center repair, shoe repair service to ensure the quality of – sell flawless suspicion – usually pay attention to consumer associations and with local industrial, commercial and technical supervision departments of the relationship – Other to discuss the actual situation quality service dealing with customer complaints principle of handling customer complaints – focus on the customer’s long-term value, should be recognized by processing the service access to sales opportunities – <a href="http://planes.bestfoto.info/displayimage.php?pos=-718"><strong>Nike air max online shop (nikeusa.org) | 24plusnews.com</strong></a> Do not struggle with extreme customers, so that waste too much time and effort – focus on solutions handling customer complaints process sincere apology must not be refuted, can not escape responsibility seriously listen to complaints all tell each other, so that the other calm, the other to confirm the contents of said confirm the facts objectively, not emotional analysis of reason, to give a reasonable interpretation of the first self-review as objective as possible of other requirements, discuss solutions, appropriate adjustments to each other’s requirements, seeking solutions to achieve understanding of each other take prompt measures without delay, the rapid processing confirm whether the other party is not satisfied with good handling, but also call the customer to confirm each other satisfied (a) Customer complaints 1, must try to avoid the following two error behavior (1) in order not to trouble yourself, for customers to talk to other staff that (2) that from happening is the customer right, so try to ignore it, should understand the customer what he wanted to lead the front of the customer to the store manager to resolve. 2, ready to face and how to deal with customer complaints: (1) we can reason based on customer complaints to the following categories: after a few days after the purchase of goods as goods prices expressed dissatisfaction with the type of customer is not satisfied with the goods in fact, just some mental imbalance, as the company’s promotional activities more, this is often the case, Then the manager should be patient explanations, we can ask the customer leave your phone number, promotion came after a notice to show good faith. back later to buy goods that is inappropriate, which is repeated as the customer is often some psychological, so staff must be understood, if the customer really do not like. Can change the style she likes; indeed the quality of our product there are some problems, these customers tend to be unhappy, there may be more heated words, staff should understand the customer’s mood, as far as the company’s rules and regulations to be addressed. customers have had previous complaints, failed to solve them. This is the second-site customer complaints. Such customers are often the most difficult to solve, we must resolutely put an end to this phenomenon, the customer first come, when they should leave her phone number, address notified by telephone immediately after the customer, so that the customer re-dry run trip In short, the basic principles of handling customer complaints is to try to balance the interests of both companies and customers, be sure to make the customer the satisfaction, in the solution, only the customer can accept, to repair does not change, can change The rebate (1) walking through facial expressions and posture that we can determine the desired customer complaints: customers with these shoes come with drawbacks, often a door into the store clerk looking for free, never pay attention to the dissatisfaction of customers with second place, should be treated as the same focus on customers patience to listen to customer feedback (2) in this case should be: A, stabilize their emotions, so the customer to explain the problem, leading the customer to the manager on duty before, the manager simply elaborate on the cause to the B, the manager responsible for handling complaints, pay attention to the customer resulting corner, unnoticed until the Department for the problems, presentation and speaking voice should enable the customer to accept, the customer should try to understand this issue matters of opinion, at this time to be pointing to the customer in order to avoid misunderstanding to think that the problem so that customers can not be solved. once came up with the best way to solve the problem, this method we can accept, the customer satisfaction, we try to solve as soon as possible, if you can replace what shoes to customers, to complete immediately, so customers repeatedly come to the store. If the problem can not be resolved immediately, this will permanently lose the customer’s trust store.