Shanghai Bank official said the bank is the main unit of the city pensions, more than 270 million commitment to the city's 150 retirees million issuance of task, but the number of outlets account for only 10% of the total number of the city, so the monthly payment at 10 days, the queue is particularly serious, and even reached the peak when more than 2,000 people each network.
ICBC Shanghai branch of the person in charge of the bank caused more than an hour queue time is mainly due to substantial growth in demand for financial services to the residents. Only for the Shanghai branch of ICBC, as of last year alone, more than 3300 million personal accounts,
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Second, the residents of liquidity greatly increased. Buy Fund is causing the problem this year, banks line up a central factor in the outbreak.
ICBC promises up to 30 minutes queuing
New Network 15 April Zhejiang Xinhua Shanghai 16 banks collective commitment to improving the to discuss the bank outlets the problem of long queuing time at which you charge a careful analysis of the line of the problem, that banks and customers have the responsibility, but the main responsibility
the new network on April 15, Zhejiang Xinhua
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in a bank, the reporter get to the line number of single- suggest that there were 55 on the front of the wait. If the weekend, waiting for figures often close to one hundred.
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bank official said the lack of preparation is definitely the responsibility of banks. In this regard, the ICBC Shanghai branch has taken a series of measures, the goal is self-service customer waiting time does not exceed 10 minutes, the high-end service no more than 20 minutes, the general business of not more than 30 minutes, reduce the time the current line up more than half .
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many banks charge people think that the layout of the current over-concentration of bank branches in the downtown area, a number of new population into areas not keep up,Therefore we suggested that foreign banks should also bear the corresponding social responsibility,
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Shanghai 16 banks collective commitment to improving the 14), the Shanghai Financial Work Committee and the Finance Office to convene the 16 banks in Shanghai is mainly responsible for window and head to discuss the bank outlets issue queue for a long time, at the head of a detailed analysis of you line up the problem,
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banks in Shanghai and the city have been discussing solutions to the social security sector,
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