Signs for Success

Hearing the song again this morning got me thinking about the role of signs in delivering great customer service. Part of "hitting the Grand Slam" and putting the thrill back into customer service is to Greet Customers Sincerely. Does the greeting include signs? Absolutely!

Signs can be a great way to welcome your customers, or an instant turn-off if they convey the wrong message. Everybody remembers, "No shirts, no shoes, no service." In this era when customers evaluate us at every turn a message like that does not work. Below are 3 tips on creating signs that truly welcome our customers.