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The event also central air conditioning on the Shanghai market, nearly a thousand customers and 15 brands of central air-conditioning service units were investigated and found the problem focused on: energy-saving performance is poor, the service hotline is not clear, arbitrary charges and undocumented workers for employment, no maintenance records and so on.

consumer complaints focused on four aspects of the problem

- poor customer service attitude. The survey, 90% of the enterprises in answering service calls within 30 seconds. But the attitude of a good traffic survey only 22% of the total, such as Haier, to rate, LG, Samsung, Sharp,ugg tall boot, etc. can be patient and give detailed answers and tips. Attendant poor knowledge of individual differences, reflect the situation of consumers do not patience, not responsible. (Author: Choi Sun Yuan)

- repair of poor quality,juicy couture blackberry case 珠海居民开荒种蔬菜, many repair. Many consumer complaints appliance repair accounted for 25% of the total. Related to the maintenance of the quality of maintenance times,lacoste shirts, consumers generally believe that service quality has a direct impact on brand reputation and consumer loyalty.
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- maintenance of high prices, 乱收费景象 serious Lieshou Wei. Complaints of high maintenance costs which accounted for 31% of the total, mainly due to some site maintenance services company maintenance personnel without the quotations, without prior notice to consumers,leather uggs boots 选美冠军跟狱警男友约会遭劫杀(图),tory burch wedge flip flops, after the formation of pre-inform the non-standard services. Consumer Electronics Association and the Shanghai Municipal Price Bureau central air-conditioning maintenance fees last year issued a standard, but many companies in the implementation process is not strictly according to the standard, home costs as little as 40 yuan, as many as 400.
New Network May 20,ralph lauren pink pony 英国华侨一家四口遭灭门 嫌犯事先给家人留遗嘱, Zhejiang Xinhua by the findings. Joint investigation team after two months of investigation, found that
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the new network on May 20,ugg mens boots, Zhejiang Xinhua by the Joint investigation team after two months of investigation, found that


-24 hour on-site service is not in place. The survey of 39 brands in 62 product promised to make unannounced visits to 24-hour door service. Nearly 76% of the enterprises to site service within 24 hours,authentic juicy couture, 20% of the enterprises in place within 48 hours, 4% of companies do not have door service. In the survey found that after-sales service hotline, individual foreign brands too much inconvenience to the consumer query.