Prada Sunglasses wholesale Customer Service , GM,

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Lot of time, most of the players did not really understand customer service as well as GM and the specific relationship between the game, a lot of people think that when they met in the game BUG, ​​card machine when dropped or otherwise GM can be found to solve But in fact, their first contact customer service to the people, then if within the capacity of the GM's work, from customer service staff transferred to the GM, if GM can not handle, it is forwarded to the relevant personnel to be processed.
terms of my work experience, and now most of the online game companies, GM tools, the user is the real meaning of the GM. Since GM has a lot of tools privileges than ordinary players, such as the transfer level, adjusting props, invincible, invisible, etc., etc., so this tool is not every GM customer service staff can use. it may be possessed in a dedicated account on top of these features by visiting the game open, there may be an independent GM tools. All in all, most companies, although GM is also customer service team, but not the customer service team,Gucci sunglasses wholesale, every employee has the ability when the GM.
differentiation now open to reason, to avoid some obvious special circumstances occur. Early in the but still have that happen. So, in general, companies will choose to work and the more experienced people to work longer for the post, to ensure the safety of GM account and confidentiality.
I would like to Members stressed and told the players that you can put your questions reflected to the customer service staff, but must understand the responsibilities of customer service you just transfer the problem to have the ability to deal with the relevant personnel. do not have any problem a customer service staff shouted, because they did not object to deal with the problem. I also know that customer service is sometimes really angry the player, such as business unskilled, half-hearted attitude, etc., but this is simply unavoidable.
I used to work for had an online game company, the company's agent in a lot of online games, many players, although the game is free, but charges the props very considerable profits. And their customer service team was very amateur. they are the large number of Most customer service staff are college or vocational high school graduates enrolled over, the proportion which the majority of girls. And in these customer service, and even some people in addition to the time in the school computer class on the outside, barely touched a computer, how What about online games played? I can be very sure that some people in their own online game company after six months,dior sunglasses wholesale, may not own the company's online games played, so can imagine, this is how the customer service team Oops.
an online game simply does not know why the matter, you let him talk about how to do their online game business? online games is different from other commodities,Prada Sunglasses wholesale, he provided the player is a virtual community , and GM is like playing in it in the real world police, a policeman can not understand right from wrong, the players will certainly have been cast aside. a lot of players to provide some suggestions, most customer service response is often to the relevant departments as a reference, so thanks for your advice. Almost all are play an active role in this work up, so the player is more perfunctory; second, the top leadership, or simply too busy to take into account the relevant departments of the recommendations of the player, I feel no need to go. in their grave, they have to do is own game lots and lots of testing, and even some ingenious : BUG pile, props mall early release, but can not effectively protect the interests of customers of any.
In fact, we want to explain is that now the status of China's online games is stupid stupid game companies hired workers to maintain their stupid game. on the current form, the online game is still a cash cow, but it does require a clear specification and protection measures to customers for the amount spent to maintain their rights.